Get in Touch Now
Reach out to us for any inquiries, feedback, or collaboration opportunities. We value your input and look forward to connecting with fellow collectors and hobbyists.
Our Location
The Plastic Guild is located in Sumter, US, offering a haven for hobbyists and collectors to explore new gaming pieces and collections.
Store Policies
Payment Methods
Acceptable payment methods including
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Credit and debit cards
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Cash App
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PayPal
Return Policy
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New Sealed LEGO® Products: Eligible for a free return within 30 days of purchase.
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Retired LEGO® Sets: Returns are only accepted if the set remains sealed. Once the seal is broken, returns are not accepted.
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All refunds will be issued to the original method of payment.
Contact Information
If you have any questions or encounter any issues with your order, please fill out the contact form above.
Customer support is available seven days a week.
Products
All sets sold are 100% genuine LEGO® products.
Product Availability
All LEGO® sets listed on our website are in stock and ready to ship.
Orders typically ship within 2–3 business days.
Product Condition
Sets labeled “New Sealed” have never been opened.
Please note that box conditions may vary and may show minor shelf wear.
Product Damage or Issues
Please inspect your order upon arrival.
If your order is damaged or incorrect, contact us immediately so we can evaluate the issue and make it right.
Shipping
We currently ship within the United States, including Alaska, Hawaii, Puerto Rico, and APO/FPO addresses.
At this time, we do not offer international shipping.
Shipping Costs
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All orders will be charged a standard shipping fee based on weight
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All orders include tracking information, sent via email once your order is ready to ship
Shipping Time
Orders are typically packaged and shipped within 3 business days.
We use USPS and UPS for delivery. While we strive for timely shipping, we cannot guarantee carrier delivery times once the package has left our hands.
Order Tracking
All orders include a tracking number, which will be emailed once your order has been packaged and is ready to ship.
Privacy Policy
We value your privacy and are committed to protecting your personal information.
For details on how your data is collected, used, and stored, please refer to Privacy Policy